Privacy Policy

Privacy Policy

Last updated: 28 SEP 2023

Effective date: 28 SEP 2023

Welcome to BuySwedishSnus! At BuySwedishSnus, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data when you use our online store, located at www.buyswedishsnus.com (the "Website"). By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit and use our Website:

1.1. Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, and payment information when you make a purchase on our Website.

1.2. Usage Information: We may collect information about your usage of the Website, including your IP address, browser type, and operating system.

1.3. Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your online activities on our Website. These technologies help us improve your browsing experience and deliver personalized content.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

2.1. Processing Orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.

2.2. Communication: We may use your email address to communicate with you about your orders, promotions, updates, and customer support inquiries.

2.3. Improving our Services: We use usage information and cookies to understand how our Website is used and to make improvements to our services and user experience.

2.4. Marketing: With your consent, we may use your email address to send you marketing communications about our products, promotions, and offers. You can opt out of these communications at any time.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with:

3.1. Service Providers: We may share your information with trusted third-party service providers who help us operate and maintain our Website, process payments, and provide customer support.

3.2. Legal Requirements: We may disclose your information in response to legal requirements, court orders, government requests, or as required by applicable laws.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring company.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access and misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Correction: You can request the correction of inaccuracies in your personal information.

5.3. Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

5.4. Objection: You can object to the processing of your personal information for marketing purposes.

5.5. Withdrawal of Consent: If we rely on your consent to process your information, you can withdraw your consent at any time.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post the updated Privacy Policy on our Website with a revised effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email address].

Thank you for choosing BuySwedishSnus. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.

Nordic Goods AB
Strandgatan 28
Lidkoping 53130
Info@buyswedishsnus.com

FAQs

To place an order on BuySwedishSnus, you'll need:

A delivery address in a country where the requested products are legal for import.
A debit/credit card from VISA or Mastercard. Apple Pay or Google Pay we also accept Amex

All payments are securely processed via Nets Payments. You can find more details about Nets on their website Nets.eu

We handle your personal information with care. It's used to efficiently process your order. We don't share your data without your consent. Some partners may access parts of your information to ensure smooth order processing. Your data may be used for marketing purposes, like product recommendations or discounts. You can request access to stored information and ask for data deletion when it's no longer needed.

Q4: How can I search for a specific item?

Use the search bar at the top right of the page. Type in keywords like product name, brand, strength, or your favorite taste. You can also refine search results by relevance, reviews count, top-rated, new products, biggest saving, or price range.

If an item is sold out, reach out to BuySwedishSnus through email. We'll explain why and let you know when the product is back in stock.

Find desired items, choose quantities, and click "Add to Cart."
Review your cart and adjust quantities.
Click "Proceed to Checkout" to provide delivery details and shipping method.
Review your order summary and click "Place Order."
Complete payment details through Stripe Checkout.
After successful payment, you'll see confirmation on the screen and receive an email.

Yes, an order confirmation will be sent to your email.

Check your spam folder or other relevant folders. If not received within 24 hours, contact us at info@BuySwedishSnus.com or check "My Account" if you were logged in.

It's your responsibility to check your country's import rules and customs regulations for snus. You're liable for any fees or taxes.

BuySwedishSnus offers various shipping options based on destination and urgency, including UPS Standard, UPS Saver, and UPS Express.

No, due to adult signature requirements, we can't deliver to PO boxes.

Yes, but we can't guarantee precise delivery times. Refunds won't be provided if delivery is affected by your absence.

Track orders via UPS with provided tracking numbers or through PostNord for PostNord shipments.

Returns aren't possible due to the perishable nature of tobacco goods.

NOTE

Please note that this FAQ is based on the information provided and serves as a general guide for the ordering process on BuySwedishSnus. For specific queries or concerns, please contact us at info@buyswedishsnus.com.